Jeff Bezos - Quotes

There are 69 quotes by Jeff Bezos at 95quotes.com. Find your favorite quotations and top quotes by Jeff Bezos from this hand-picked collection about business. Feel free to share these quotes and sayings on Facebook, Pinterest, Tumblr & Twitter or any of your favorite social networking sites.

We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

What we need to do is always lean into the future; when the world changes around you and when it changes against you - what used to be a tail wind is now a head wind - you have to lean into that and figure out what to do because complaining isn't a strategy.

What we need to do is always lean into the future; when the world changes around you and when it changes against you - what used to be a tail wind is now a head wind - you have to lean into that and figure out what to do because complaining isn't a strategy.

A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well. ---->>>

The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.

The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.

Because, you know, resilience - if you think of it in terms of the Gold Rush, then you'd be pretty depressed right now because the last nugget of gold would be gone. But the good thing is, with innovation, there isn't a last nugget. Every new thing creates two new questions and two new opportunities. ---->>>

We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient. ---->>>

I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out. ---->>>

There'll always be serendipity involved in discovery. ---->>>

What consumerism really is, at its worst is getting people to buy things that don't actually improve their lives. ---->>>

I don't think that you can invent on behalf of customers unless you're willing to think long-term, because a lot of invention doesn't work. If you're going to invent, it means you're going to experiment, and if you're going to experiment, you're going to fail, and if you're going to fail, you have to think long term. ---->>>

The human brain is an incredible pattern-matching machine. ---->>>

Real estate is the key cost of physical retailers. That's why there's the old saw: location, location, location. ---->>>

If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering. ---->>>

The killer app that got the world ready for appliances was the light bulb. So the light bulb is what wired the world. And they weren't thinking about appliances when they wired the world. They were really thinking about - they weren't putting electricity into the home. They were putting lighting into the home. ---->>>

The common question that gets asked in business is, 'why?' That's a good question, but an equally valid question is, 'why not?'

The common question that gets asked in business is, 'why?' That's a good question, but an equally valid question is, 'why not?'

There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second.

There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second.

If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young. ---->>>

There are two ways to extend a business. Take inventory of what you're good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills. Kindle is an example of working backward. ---->>>

What's dangerous is not to evolve. ---->>>

Millions of people were inspired by the Apollo Program. I was five years old when I watched Apollo 11 unfold on television, and without any doubt it was a big contributor to my passions for science, engineering, and exploration. ---->>>

Life's too short to hang out with people who aren't resourceful. ---->>>

It's not an experiment if you know it's going to work. ---->>>

I believe you have to be willing to be misunderstood if you're going to innovate. ---->>>

I strongly believe that missionaries make better products. They care more. For a missionary, it's not just about the business. There has to be a business, and the business has to make sense, but that's not why you do it. You do it because you have something meaningful that motivates you. ---->>>

I don't want to use my creative energy on somebody else's user interface. ---->>>

The thing that motivates me is a very common form of motivation. And that is, with other folks counting on me, it's so easy to be motivated. ---->>>

Amazon.com strives to be the e-commerce destination where consumers can find and discover anything they want to buy online. ---->>>

The one thing that offends me the most is when I walk by a bank and see ads trying to convince people to take out second mortgages on their home so they can go on vacation. That's approaching evil.

The one thing that offends me the most is when I walk by a bank and see ads trying to convince people to take out second mortgages on their home so they can go on vacation. That's approaching evil.

A company shouldn't get addicted to being shiny, because shiny doesn't last. ---->>>

I very much believe the Internet is indeed all it is cracked up to be. ---->>>

If you don't understand the details of your business you are going to fail. ---->>>

You don't want to negotiate the price of simple things you buy every day. ---->>>

You're not going to make Hemingway better by adding animations. ---->>>

I think that, ah, I'm a very goofy sort of person in many ways. ---->>>

Mediocre theoretical physicists make no progress. They spend all their time understanding other people's progress. ---->>>

You want your customers to value your service. ---->>>

I like having the digital camera on my smart phone, but I also like having a dedicated camera for when I want to take real pictures. ---->>>

I think the definition of a book is changing. ---->>>

I'm a big fan of all-you-can-eat plans, because they're simpler for customers. ---->>>

I'm skeptical of any mission that has advertisers at its centerpiece. ---->>>

My own view is that every company requires a long-term view. ---->>>

What we want to be is something completely new. There is no physical analog for what Amazon.com is becoming. ---->>>

You know, we love stories and we love narrative; we love to get lost in an author's world. ---->>>

We expect all our businesses to have a positive impact on our top and bottom lines. Profitability is very important to us or we wouldn't be in this business. ---->>>

My view is there's no bad time to innovate. ---->>>

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity, and correspondingly stronger returns on invested capital.

Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity, and correspondingly stronger returns on invested capital.

Percentage margins don't matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that. ---->>>

The book is not really the container for the book. The book itself is the narrative. It's the thing that people create. ---->>>

Ebooks had to happen. ---->>>

For people who are readers, reading is important to them. ---->>>

I don't know about you, but most of my exchanges with cashiers are not that meaningful. ---->>>

I've always been at the intersection of computers and whatever they can revolutionize. ---->>>

It is very difficult to get people to focus on the most important things when you're in boom times. ---->>>

Part of company culture is path-dependent - it's the lessons you learn along the way. ---->>>

Strip malls are history. ---->>>

The key thing about a book is that you lose yourself in the author's world. ---->>>

Cultures, for better or worse, are very stable. ---->>>

I think there are going to be a bunch of tablet-like devices. It's really a different product category. ---->>>

I went to Princeton specifically to study physics. ---->>>

I'm a genetic optimist. ---->>>

I'm skeptical that the novel will be 're-invented.' ---->>>

If you only do things where you know the answer in advance, your company goes away. ---->>>

Infrastructure web services had to happen. ---->>>

One of the things it was obvious you could do with an online store is have a much more complete selection. ---->>>

People forget already how much utility they get out of the Internet - how much utility they get out of e-mail, how much utility they get out of even simple things like brochureware online. ---->>>

But there's so much kludge, so much terrible stuff, we are at the 1908 Hurley washing machine stage with the Internet. That's where we are. We don't get our hair caught in it, but that's the level of primitiveness of where we are. We're in 1908. ---->>>

On the Internet, companies are scale businesses, characterized by high fixed costs and relatively low variable costs. You can be two sizes: You can be big, or you can be small. It's very hard to be medium. A lot of medium-sized companies had the financing rug pulled out from under them before they could get big. ---->>>

For many people, extended reading sessions on an LCD display cause eyestrain. ---->>>

Biography

Nationality: American
Born: 01-12, 1964
Birthplace: Albuquerque, New Mexico, U.S.
Die:
Occupation: Businessman
Website:

Jeff Bezos (; born Jeffrey Preston Jorgensen; January 12, 1964) is an American technology and retail entrepreneur, investor, and philanthropist who is best known as the founder, chairman, and chief executive officer of Amazon.com, which is the world's largest online shopping retailer. The company began as an Internet merchant of books and expanded to a wide variety of products and services, most recently video streaming and audio streaming (wikipedia)